Sundance Catalog Reviews

Return Policy Overview

Sundance Catalog allows customers to return items at any time for an exchange or refund, with specific exceptions for certain items.

Key Points:

• General Returns: Items can be returned for an exchange or refund unless they were purchased from the Outlet section, where all sales are considered Final Sale.
• Return Process:
  • Complete the return form on the back of the invoice/packing slip.
  • Securely package the items and include the packing slip.
  • Use the prepaid label provided or any carrier of choice. If using the prepaid label, a return postage fee of $7.95 (or $12.95 for large items) will be deducted from the refund.
• Processing Time: Returns are processed in the order received, which may take 2 to 10 days after receipt. Refunds are submitted within 24 hours after processing and typically appear within one billing cycle.
• Gift Returns: Gifts can be returned discreetly, and customers may choose to exchange them or receive a gift card.

For further inquiries, please refer directly to Sundance Catalog's customer service.

Here are some alternatives to sundancecatalog.com:

1. HSN
2. LL Bean
3. Saks Fifth Avenue
4. Neiman Marcus
5. Dillard’s
6. Garnet Hill
7. T.J.Maxx
8. ShopNBC
9. Crate and Barrel
10. Territory Ahead

These stores offer a variety of products similar to those found on Sundance Catalog, including unique and artisan-made clothing, quality shoes and accessories, designer handbags, and more. They are known for their fine materials and original designs. Happy shopping!

To open an account on sundancecatalog.com, follow these steps:

1. Visit the Sundance Catalog website.
2. Click on the "Sign in" option located at the top right corner of the homepage.
3. A new page will open where there is an option to "Create an Account".
4. Click on this option and fill in the required details such as your name, email address, and create a password.
5. After filling in all the details, click on the "Create an Account" button to complete the process.

Once the account is created, you can sign in anytime using your email and password. Enjoy shopping at Sundance Catalog!

At Sundance Catalog, customers can return or exchange items within 30 days from the shipping date. This flexible return policy applies to all purchases, including those from the Sundance outlet. However, it's important to note that customers may be responsible for return shipping fees. In terms of shipping, some customers have expressed concerns about the cost, indicating that it may be higher than average. Please note that this information is based on available online resources and may not be fully up-to-date or comprehensive. For the most accurate details, it's recommended to visit the official Sundance Catalog website or contact their customer service directly.

Sundancecatalog.com offers a wide range of products and services. The popular products include New Jewelry Arrivals, Rings, Necklaces, Earrings, Boots, Bags & Totes, Tops, Springtime Dresses, and Denim Days. They also offer a Sundance Gift Card and a Sundance E-Gift Card. In addition to these, they have a Resort Collection and Newest Collections. They also provide Digital Catalogs and a Gift of Choice. In the home decor category, they offer a variety of items including Dog Code Print, Pink Blooms Coasters, Vintage Bolivian Square Pillow, Hanson Floor Lamp, Ashland Floor Lamp, and Campbell Floor Lamp among others. They also offer a range of Peruvian Chairs and Floor Lamps. Please note that this is not an exhaustive list and the availability of products may vary.

The Sundance Catalog is a lifestyle specialty retailer that offers a mix of unique, premium-quality products. It was founded in 1989 by Robert Redford to promote the works of artists and craftspeople from across the country and around the world. The catalog has rapidly grown to become one of America’s preeminent lifestyle specialty retailers. The headquarters are located in Salt Lake City, UT and several retail stores are located across the country. The Sundance Catalog has a distinctive bohemian, eclectic, and artisanal style, inspired by the American West and delivering a touch of whimsy to your life. It is designed to bring the work of new and budding artists to the public, opening doors for artists to gain the recognition they may not have had the chance for otherwise. The catalog offers a wide range of products including men's and women's apparel, artisan jewelry, footwear, accessories, and home furnishings. It also offers an outlet for discounted items. The Sundance Village, where the catalog originated, is a community of art and nature that fosters artistic pursuits and recreational activity while preserving the naturally beautiful and unique environment of Sundance. The first edition of Sundance Catalog was mailed in 1989 to offer “the kinds of things that we have been privileged to collect, many of them handcrafted exclusively for Sundance.”

To initiate a return at Sundancecatalog.com, follow these steps:

1. Find your order by entering your last name and order number.
2. Click the link at the top of the page to Start a Return.
3. Follow the easy return and exchange instructions provided.

If you have an item that you need to exchange or return, and you do not feel that your purchase has lived up to your expectations, simply return it for an exchange or refund. Sundance Outlet purchases are accepted within 30 days of the original purchase for an exchange or refund.

Please indicate your reason for returning the item(s) on the packing slip you received with your purchase. Package the item(s) and the packing slip securely and affix the prepaid label from your invoice/packing slip to the package. This label doesn’t require any out-of-pocket money or additional insurance and can be dropped into the U.S. Mail at home, your office, or any local Post Office.

Furniture and other oversized items cannot be returned using the prepaid label. For assistance in returning these items, please contact customer service via Email Us, Live Chat, or over the telephone at 1-800-422-2770.

The purchase price of the merchandise will be credited back to your original method of payment. A return postage fee of $7.95 will be deducted when the prepaid label is used. For large items, a return postage fee of $12.95 will be deducted. In the case of an exchange for the same item (exchanging for different size, color), shipping fees will not be charged. Exchanges for different items will have shipping fees applied.

If you live outside the contiguous 48 states, have an APO/FPO address, or would prefer to pay your own return shipping, send the package to:

Sundance Catalog Company, Returns Department, 2475 South 3200 West, Suite B, West Valley City, UT 84119.

It is recommended to use a form of traceable delivery and insure your package for your protection. Please do not send the package C.O.D., as returns shipped C.O.D. are not accepted. Credit card refunds will be reflected on your billing statement within one (1) billing cycle.